Privacy Policy

The purpose of this Privacy Policy is to inform you of how your personal data is processed when you are browsing or using the services included in our website, so that you can decide if you wish to provide the data for the purposes set out in this document.


1. Who bears responsibility for the processing of my personal data?

The organisation responsible for the personal data we request from you is: Vidrala, S.A. – address: Barrio Munegazo 22 · 01400 Laudio, Araba, España/Spain (hereinafter, VIDRALA).

If you wish to contact us, you can do so at the following email address:

2. For what purpose are my personal data processed?

Your personal data will be used for the following purposes:

  • To process your application/request.
  • If you purchase any of our products or hire any of our services, we will use your personal data to manage and invoice for them.
  • If you provide us with your CV, we will retain it indefinitely so that you can participate in future selection processes organised by any of the companies of the group named in point six of this Privacy Policy, without prejudice of your right of cancellation or opposition, which you may exercise at any time free of charge by contacting VIDRALA through any of its communication channels.
  • We will keep your contact information to inform you periodically about the products and services, both our own and of third parties, that we feel may be of interest to you.
  • To understand your tastes and preferences to improve the quality of our products and services for you in the future.
  • We will record the IP address you use for browsing our website and your habits of consumption in order to generate our marketing actions.
  • We use cookies to improve and personalise the service offered, as well as facilitate browsing.

3. Commercial communications.

The contribution of your personal data in any of our registration forms involves giving your express agreement so that we may send you our own or third-party information that we feel may be of interest to you. This information forms a substantial part of our business processes and is therefore associated with the contracting of any of our products or services.

However, we remind you that you can object at any time and free of charge to the sending of these communications, by sending an email to the address stated in the first point of this document.

4. How long will you retain my personal data?

Your personal data will be kept only for the time strictly necessary to provide the service or product contracted. Once the service is finished, and/or the guarantee on the purchased products, we will keep your data for five years, which is the standard term under the statute of limitation of civil or commercial liabilities. However, you must be aware that these retention periods may be extended by legal amendments or if criminal responsibilities are detected. Once the responsibilities derived from the contract have prescribed, we will proceed to the destruction of all your personal data.

We would like to retain your contact information indefinitely to inform you periodically about the products and services, both our own and of third parties, that we feel may be of interest to you. Therefore, if you do not wish to receive commercial information, own or from third parties, you can say so at the following address:

5. What data must I provide?

All personal data requested marked with an asterisk are essential to obtain or hire our products and/or services.

If you do not provide any details in these mandatory information fields we will not be able to serve you.

6. Will my personal data be transferred to third parties or transferred to other countries?

When you provide your personal information through our website, you must be aware that Vidrala is a business group with an international presence, in which resources are shared to achieve our business objectives. Therefore, your personal data may be shared with Vidrala Group companies when necessary to meet your request, provide the requested service, or when Vidrala has a legitimate interest in processing this information.

Your personal data will only be transferred to countries within the EU, in the terms indicated above, and specifically to:

Aiala Vidrio Barrio Munegazo 22
01400 LLODIO
Crisnova Vidrio Calle Carlos Delclaux, s/n
Poligono Los Villares
Castellar Vidrio C/ Berguedá, 67
Pol. Ind. Pla de la Bruguera
Gallo Vidro R. Vieira de Leiria 1
SB Vidros R. Santos Barosa 5
2430-415 M.NHA GRANDE
MD Verre Rue des Ayettes 2
7011 GHLIN
Encirc (Ireland) 11 Gortahurk Road
Encirc (UK) Ash Road
Vidrala Italia Via Alzaia Trieste, 45

7. Your rights

  • You have the right to access your personal data.
  • You have the right to request the information’s rectification or erasure.
  • You may withdraw the consent you have granted at any time.
  • You may request the restriction of the processing of your personal data.
  • You have the right to oppose the processing of your personal data.
  • You have the right to the portability of your personal data.

To exercise any of these rights, you must submit a request to the address of the data controller of the file, which is stated under the first point of this privacy policy. If you wish to obtain further information regarding your rights or how to enforce them, you can contact the Spanish Data Protection Agency –

8. Cookies

We inform you that VIDRALA has cookies installed on its systems, for the sole purpose of improving and personalizing the service offered as well as facilitating navigation; cookies are only associated with an anonymous user and a computer and do not allow access to data of a personal nature. Cookies are small text files that the browser stores on your computer’s hard disk. When you browse through our web page, our server can recognise the cookies and provide us with information about the language selected on your last visit. Most browsers accept the use of cookies automatically, but you can configure your browser to alert you on your computer screen of the receipt of cookies and you can prevent them from being installed on your hard disk.

If you would like more information regarding cookies, you can find it at this link:

9. Quality of the data

The user warrants that the Personal Data supplied to VIDRALA is true and accepts responsibility for reporting any change thereto. The user shall be solely liable for any harm or loss, direct or indirect, that VIDRALA or any third party may suffer arising from the user inserting inaccurate, incomplete or outdated data. The user must not include personal data of third parties without their prior informed consent of the terms set forth in this privacy policy, and is solely responsible for the entry of such data.

10. Confidentiality

Your personal data is classified as confidential information; therefore, any processing of this data will be carried out with an assurance of maximum secrecy against third parties and implementing the necessary security measures to guarantee your security.

11. Security measures

VIDRALA has taken the necessary measures to avoid the tampering, loss, treatment or unauthorized access of personal data, taking into account at all times the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or the physical or natural environment; however, the User must be aware that Internet security measures are not impregnable.

12. Particular conditions

Certain services provided by VIDRALA may contain specific conditions with specific provisions regarding personal data protection; therefore the particular conditions of each case shall apply. In all matters that are not regulated by the particular conditions, the general conditions contained in this privacy policy shall apply.

13. Minors

Children and young people under the age of 14 must attain the permission of parents or guardians to provide personal information on the VIDRALA website.