A Day in the Life of…An ASC

October 2022

To kick off our new Day in the Life of series, we caught up with Automation System Controller, Jamie Henry. Jamie joined Encirc four years ago as a strapper on the shop floor strapping trailers, before moving into the office to learn the Beverages and Glass sides of Logistics. He now works as an ASC for Encirc Logistics, working to keep our automated warehouse system running smoothly.

Q. What does a typical day look like for you?

I’m day support for the other ASCs on shift and I also do project work. We just upgraded our automated warehouse system, so I supported on that when it went live. I’ve recently worked on a project designed to streamline our processes. If there is an issue in the warehouse that impacts other departments, we’ll get a lot of phone calls about the same issue. We’ve created an escalation document for these instances, which saves everyone a lot of time and helps us to work more efficiently.

Q. What’s the best thing about working at Encirc?

Personally, I’ve enjoyed how quickly I’ve developed. I’ve only been here four years and I feel like I’ve progressed well in that time.

Q. What’s the biggest challenge you face at work?

It really depends on the day, it’s all volume dependent. If we take the despatch side for example, if they have a large number of vehicles due it means pulling more volume from the warehouse; there is a risk that it could cause issues. Summer and Christmas are extremely busy times, and we’re providing stock to three different business units, so every day is different.

Q. Tell me about the best day you’ve had at work.

Before our departments restructured to how we work now, we worked towards a target of 3000 pallets out of the warehouse for despatch. It was always such a happy moment if you hit it because the stars all had to align; everything had to line up and it meant everything was going smoothly in the warehouse. If you got close to the end of your shift and you were at, say, 2800, you would feel the shift in energy, everyone would really pick themselves up to try and hit the target. That collaboration piece is so important in our team.

Q. What’s something that is important for you to keep in mind at work?

Everything has a knock-on effect, for example, something could happen in the warehouse that could temporarily halt glass production. We’re all working as hard as we can to keep the warehouse in the green and running smoothly, so we all need to look at the bigger picture!

Q. What advice would you give to a new starter at Encirc?

Be patient and take your time to learn the role. I wanted to know everything all at once when I first started. Embrace change, I’ve seen huge improvements in the way we work over the past four years, and it’s made a real positive difference.

If you’re interested in a career in Logistics, check our vacancies here.

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